We collect information you provide directly to us, such as your email address when you subscribe or create an account. We also collect usage data including which features you use, how frequently you visit, and general interaction patterns. We do not collect your trading positions, portfolio data, or financial account information.
We use your email address to send subscription confirmations, billing receipts, product updates, and service notifications. We use usage data to improve the product and understand which features deliver the most value. We do not sell your personal information to third parties.
We share data with the following third-party service providers who help us operate NexusWire: Stripe (payment processing), Anthropic (AI features), Alpaca Markets (market data), Render (backend hosting), and OneSignal (push notifications). Each provider has their own privacy policy governing their use of your data.
NexusWire displays financial market data from third-party providers including Alpaca Markets, Polygon.io, CoinGecko, and Yahoo Finance. This data is provided for informational purposes only and does not constitute financial advice. Market data may be delayed.
We use browser local storage to save your preferences such as watchlist, alert settings, and theme. We do not use tracking cookies for advertising purposes.
We retain your account data for as long as your subscription is active. After cancellation, account data is retained for 30 days before deletion. You may request immediate deletion by emailing support@nexuswire.app.
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at support@nexuswire.app. For EU residents, you have additional rights under GDPR including the right to data portability and the right to lodge a complaint with your local supervisory authority.
We use industry-standard security measures including HTTPS encryption and secure API key management. Payment processing is handled entirely by Stripe — we never store your card details on our servers.
We may update this policy periodically. We will notify you of significant changes via email. Continued use of NexusWire after changes constitutes acceptance of the updated policy.
For privacy-related questions, contact us at support@nexuswire.app.